We have deep expertise in both B2C shopping cart fulfillment and B2B small parcel and LTL shipments. Our fulfillment capabilities are a one-stop environment, and we pride ourselves in creating “high-touch” fulfillment solutions for our clients.
Dedicated Account & Freight Management Teams
At 5 Logistics, we don’t rely on 1-800-numbers for customer service. Our dedicated Account Management and Freight Management teams are assigned per client engagement. They act as the primary liaisons for providing a customized, responsive fulfillment experience. We are on your team.
Warehouse Staff with a “GID” Mentality
Our warehouse staff operates with a Get It Done (GID) mantra each and every day. No day is complete until we satify our fulfillment SLA’s. We own our deadlines and communicate in cases where we need a couple of days to catch up. Our warehouse staff is cross-trained and plans accordingly to handle spikes in volume for clients.
Our family-owned culture has fulfillment in its DNA. We take great pride in playing a supporting role in our client’s success. You will feel the 5L difference when you are in our warehouses and interacting with our staff.
Marketplace Platform Expertise
In today’s rapidly evolving world of online commerce, order volumes can come from a growing number of sales channels. Our team has experience with the majority of the latest platforms and marketplaces that are the fabric of eCommerce. We integrate these platforms into our warehousing system for a seamless experience for your customers.